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Administration Office

Monday thru Friday
8:00a.m. to 12:00p.m.
12:30p.m. to 4:30p.m.

10420 Washingtonia Palm Way

Fort Myers, FL 33966
Phone: (239)278-9090
Fax: (239)278-0888

Payment Mailing Address

PO Box 628246 
Orlando, FL 32862-8246

Dress Code General
It is the policy of the Board that if a member's dress, in the opinion of the staff, does not conform to the approved dress code, staff has the discretion to point out the infraction and ask the member to conform or leave the area.  Children ages 12 and older are required to comply with the adult Dress Code.

Clubhouse Dining Room
In general the Clubhouse Dining Room will have a Country Club Casual appearance including collared shirts and/or Country Club Casual mock crew neck shirts for men are suggested. 

The following are prohibited in the Main Dining Room (Palms Room):
Blue jeans and denim pants, men’s collarless shirts, all tee shirts and sweatshirts, gym shorts, cut offs, tank tops, spaghetti straps, midriffs or tube tops, swimwear, beach-wear flip flops, men’s hats.

Exceptions: 
Special events where other dress is expressly allowed. Proper attire and active wear allowed on the Tennis Courts or Pickleball Courts will be permitted in the Main Dining Room before 6:00 pm but not during dinner service.


Clubhouse Grill Room
In general, the Grill Room and Patio have a relaxed dress code, in keeping with Country Club Causal,  and will permit blue jeans and other denim wear, provided they are tasteful and not ripped, torn, frayed, holed or acid washed.  Men's collared shirts and/or Country Club Casual mock crew neck shirts for men are suggested. 

The following are prohibited in the Clubhouse Grill Room and Patio area: 
Men's collarless shirts, all tee shirts, gym shorts, cut offs, tank tops, spaghetti tops, midriffs or tube tops, swimwear and beach wear flip flops, men's hats. 

Exceptions:
Special events where other dress is expressly allowed.  Proper attire and active wear allowed on the Tennis Courts or Pickleball Courts will be permitted In the Grill Room and Patio before 6:00pm, but not during dinner service.
Football game days, Team Jerseys (not tee shirts) are allowed.


Fitness Center
Only proper fitness attire such as exercise outfits, sweat suits, shirts, shorts, tank tops, slacks and athletic foot wear shall be worn in the Fitness Center. No swim wear is allowed, and shoes and shirts are required.

Pools and Lodge
Proper swimwear is required for all members, their families, and their guests when using the swimming pools and spas. Any individual, regardless of age, who lacks control of bodily functions, must use appropriate leak proof protection to access the pool.. Thong swimsuits and cut-offs are not considered appropriate swimwear. Members and guests using the pool or spa at the Lodge are to use the hallway entrances to the pool area when wearing swimwear. Swim attire is confined to the swimming pool areas and is not appropriate in the main room or game room at the Lodge, and is not permitted on the Golf Course or in the Clubhouse or Fitness Center.

Golf Courses and Golf Practice Areas
General: The golf course Dress Code applies to adults and juniors. Shirts and blouses designed to be tucked in shall be tucked in at all times. Shirts and blouses designed to be worn outside slacks, skirts, or shorts may be so worn. All golf shoes and golf sandals shall have soft spikes. Athletic sneakers are also acceptable as golf shoes. Bare feet are not permitted. Sweaters, jackets, golf jackets, vests and pullovers are appropriate. Blue jeans or shorts are not allowed.

Men: Proper attire includes golf shirts with sleeves which are collared or mock turtle; and slacks, golf shorts or similar walking or Bermuda shorts of appropriate length.

Women: Proper attire includes golf shirts or blouses which may be sleeveless, which are collared or with boat neck, v-neck, mock turtle neck or standard collars; slacks, golf shorts or similar walking or Bermuda shorts of appropriate length, skorts or golf skirts of appropriate length; slacks or capri, crop or skimmer pants.

Tennis Courts and Tennis Pro Shop
Men: Proper attire for men includes appropriate tennis shirts (which may include collarless tee shirts but not undershirts, sleeveless shirts or tank tops), tennis shorts and/or appropriate warm-up suits, and tennis shoes.

Women: Proper attire for women includes appropriate tennis shirts (which may be collarless or sleeveless but not undershirts or tank tops), tennis shorts or skirts and/or appropriate warm-up suits, and tennis shoes.
Introduction
The following Rules have been adopted by the Heritage Palms Golf & Country Club Board of Directors. The Rules (along with provisions of the Governing Documents) of Heritage Palms Golf & Country Club (hereafter “Club”) are designed to protect the common rights and privileges of Owners, their families and guests, and to protect Club property. A general rule is that Owners and their guests shall act as gentlemen and ladies, and shall not act in a disrespectful, abusive or disturbing way toward each other or to Club employees. Enforcement of the Rules is primarily the responsibility of the Club’s staff. All Owners and their family and guests are obligated to know the Rules and to cooperate respectfully with staff in their enforcement. Sanctions for violating Rules (and provisions of the Governing Documents) can include suspension of privileges, fines, discontinued use of bar-code access and other consequences are provided by Florida law and the Club’s Governing Documents. Club staff has the authority to require any person to leave Club property for disorderly or disturbing conduct, or conduct in violation of the Club’s Governing Documents or Rules. We appreciate all members’ assistance with alerting the Club of rules violations. To report a violation, please provide the Club General Manager a detailed account of the violation in writing. The Club, through the GM’s office, will then investigate the violation and determine the proper course of action. Depending on the violation and possible sanctions involved, the Club’s Judicial Committee may convene to review the facts of the violation with all parties. As provided in the Governing Documents, the Board may review, amend, clarify or add to the Club’s Rules. Wherever the Rules are in conflict with applicable law or the Club’s Governing Documents, applicable law or the Governing Documents, as the case may be, controls.
 
Employees of the Club
Members, transfer members and guests are to be respectful of Club employees and are not permitted to reprimand Club employees or in any way interfere with the management of the Club. Complaints regarding specific employees should be made in writing addressed to the General Manager, or to the President of the Club if the complaint is in respect to the General Manager.  The Club has a zero tolerance policy for verbal abuse or disorderly conduct at the Club.  The following penalties/restrictions will apply as a result of the violation of this policy. 
First Offense: 14 day suspension of all privileges and amenity usage.
Second Offense: 30 day suspension of all privileges and amenity usage. 
 
Membership Cards and Charges
All members, transfer members and applicable members of their families shall be issued membership cards. These cards are to be carried at all times while on Club property. Club staff may request to view a membership card before a member is allowed to charge to a house account or to use Club facilities. Members and transfer members must charge all goods and services to their house account.  No individual point of sale charges will be accepted.  Monthly invoices will be paid by check, ACH or Plastiq.  Loss of the card should be reported to the Administration Office, at which time a replacement card will be issued for a fee.  Reciprocals, public or guests can pay by credit card for golf and restaurant services.  Weddings or rental of the dining room will be paid by certified check or credit card. Transfer members will pay by check, ACH or Plastiq.  All monthly invoices will be sent by email.  Paper invoices can be sent but will have a monthly fee of $3.50. 
 
Use of Common Areas of the Club-General
The hours of operation of the various Club facilities shall be determined by the General Manager and may be adjusted seasonally as Owner usage dictates. Gambling contrary to applicable law is not permitted on Club common areas.  Owners, transfer members and guests shall at all times conduct themselves as ladies and gentlemen, and shall control and supervise minor children (defined as under the age of 18 except as expressly provided in these Rules) within their care to assure obedience to the Rules and orderly behavior.
Proper attire is to be worn at all times in accordance with the published Club Dress Code. Swimming attire is absolutely forbidden other than in Club pool areas. Club staff may deny access or continued presence on Club common area or facilities to anyone dressed in violation of the Dress Code.
 
Access to swipe-card controlled facilities shall be restricted to such access, and any guests or children under the age of 18, shall be accompanied by an adult Owner, parent or custodian except as otherwise stated in these Rules or determined by the General Manager. Common areas and amenities are subject to limited restrictions (and related fees, damage deposits and other requirements) for private functions as determined by the General Manager and as allowed by the Club’s Governing Documents.
 
Animals are not permitted in either Clubhouse, pool areas, or on the tennis courts, golf course, or playground. Service Animals in Training: Trainers of service animals must have all of the proper certifications and paperwork and be registered with the Club. Trainers must seek out an accommodation from the Club and register an animal by providing reliable documentation to establish that the animal in question is indeed a service animal in training. Any trainer of a service animal, while engaged in the training of such an animal, has the same rights and privileges with respect to access to public facilities and the same liability for damage as is provided for those persons accompanied by service animals. The service animal must be under the control of its handler and must have a harness, leash, or other tether. We would recommend the handler provide a ‘training coat’ stating the animal is being prepared as a service dog. The service animals’ handler is liable for any damage done to the premises or to another person on the premises by the animal.  The Club may exclude or remove any animal from the premises, including a service animal, if the animal is out of control and the animal’s handler does not take effective action to control it, the animal is not housebroken, or the animal’s behavior poses a direct threat to the health and safety of others. Allergies and fear of animals are not valid reasons for denying access or refusing service to an individual with a service animal. We hope a trainer would realize the sensitivity of the other members’ rights to enjoyment as well and conduct themselves appropriately. These rules do not apply to the training of therapy or emotional support animals. Therapy or emotional support animals are not afforded the same rights by law as are given to service animals. All appropriate documentation must be presented and Permission from the Management of the Club must be obtained before a therapy animal may be brought on or into Club Amenities.
 
Cell phones should not be used in such a way as to disturb others or delay play on the golf course, and cell phone use during dining at the Clubhouse is prohibited.
 
Food and Beverages shall not be brought into or consumed in either clubhouse unless purchased from the Club, except that food may be brought into and consumed in the Lodge when reserved for that purpose.
 
Irrigation/Watering
The Club pays for its reclaimed irrigation water, and may impose irrigation restrictions which are posted on the Club’s website www.hpgcc.com and made available at the Clubhouse Administration Office. The Club’s restrictions will be at least as restrictive as required by law and may be more restrictive, and the Club’s restrictions must be followed at all-time even where more restrictive than that required by law. No Owner or Neighborhood Association shall allow the operation of residential irrigation system(s) owned or controlled by such Owner (or Owner’s lessee or guest) in violation of the Club’s posted restrictions. The Club will monitor compliance and issue a one-time warning of non-compliance to any homeowner in violation of posted restrictions via mail or email to the Owner’s current address. The Owner will then have 1 week to correct the violation. Failure to correct the violation will result in a second letter of violation and a fine of $100 for each repeat violation. The Owner will have 15 days in which to pay the fine(s) and correct the violation or be subject to suspension of privileges including use of golf and tennis facilities and bar-code gate access. Any questions regarding the irrigation restrictions or assistance in setting your irrigation clocks correctly, please contact Community Safety Officer Dan Davis at ddavis@hpgcc.com.
 
Parking on Club property must be in marked parking locations, and all parking signage shall be obeyed. Private golf cart parking areas have been provided at the driving range and management shall restrict such parking in the lot of the main Clubhouse as needed to accommodate demand for full-vehicle parking in such lot. All bicycles are to be parked in bike racks, and the Club is not responsible for any unattended bicycles whether or not parked in bike racks. Personal property should not be left unattended on Club property. The Club is not responsible for damaged, lost or stolen property.
 
Regulation of Traffic and Roadways
All Owners, transfer members and guests shall comply with the posted speed limit (which is 25 MPH unless otherwise posted), stop and yield signage, parking rules and signage and other regulations concerning the operation or parking of vehicles. Failure to comply will result in fines, suspensions from golf and tennis privileges, or other appropriate discipline, including loss of bar-code entry privileges.
 
Smoking is not permitted at any time while inside the Clubhouse, Activity Center and/or Lodge, on adjacent patios and/or pool decks. Designated smoking areas are located around the facilities. The Smoking Policy of the Club includes Vapor Cigarettes, E-Cigarettes and any other device that emits vapors. Violation of the non-smoking policy will result in loss of privileges.
 
Subscriptions, petitions or notices not concerning Club affairs shall not be distributed or posted on Club property except as expressly permitted in writing by the Club’s General Manager. The cost of replacing any property of the Club, broken, damaged or removed by an Owner, transfer member, guest or any member of their families shall be charged to the Owner.
 
Use of the Golf Facilities
Except as provided by the Governing Documents or by Rules promulgated by the Heritage Palms Board, the use of the golf courses (including age restrictions) is controlled by the Club’s General Manager and golf staff, and all Owners, transfer members, guests and other golfers shall follow the directives of the General Manager and golf staff. All players, whether using a cart or walking, must register at the golf shop before playing the golf course. Except for shotgun starts and certain circumstances in which golf staff allows play to start off the 10th tee, all play must start on the first tee. No more than four players per group are permitted, unless otherwise allowed by the golf staff. All paper, bottles, cans and other trash should be placed in your golf bag or cart until you reach a trash receptacle. No coolers are allowed on the golf courses unless supplied by the Club. Each player must have a set of clubs and golf bag when playing the course.
 
The only permitted activity on the golf courses is playing golf, and all other activities—including practicing golf, ball hawking, biking, walking or jogging and fishing, are prohibited. The General Manager may exercise discretion to provide by written notice that certain such activities may take place when a golf course is closed. Neither the Club nor its staff shall have any responsibility for damage to any private property caused by any golfer. While the Club provides drop area racks for the convenience of golfers, the Club shall have no responsibility for unattended golf clubs or other equipment located at such racks or elsewhere, which responsibility will be with the owner of such clubs or equipment.
 
 
 
Golf Carts
No privately owned carts are allowed on the golf courses. All privately owned carts must be registered with the Club.  The cart owner must also carry liability insurance for the cart. Parking of privately owned carts in the parking lot of the main Clubhouse is subject to such restrictions as determined by management to accommodate scarce full-vehicle parking, at which times such parking at the Clubhouse shall be limited to the designated area at the driving range. Operation of all carts on the golf courses or elsewhere in the Community is limited to licensed drivers.
 
Golf Carts are restricted to two riders and two bags. During normal operating conditions, the 90 degree rule is always in effect except as otherwise allowed by golf staff. Carts are to remain on cart paths until reaching a point adjacent to where the ball lies. At that point, carts may be driven across the fairway directly to the ball and should return to the cart path on the same line after the shot has been played. Cart path only restrictions on par 3s, by signage or as posted, shall be obeyed. Carts are not permitted on the shoulder or surface of any tee, green or bunker. Stakes and roped areas should be honored. Carts with approved handicapped flags, except as required by the golf staff, is not obligated to follow the 90 degree rule, and may park at the staked area provided for such carts. Those with such flags must follow the related rules. The person(s) using the cart always assumes responsibility for returning the cart in the same condition and is responsible for any damage or injury that occurs through operation of the vehicle. At day-end, carts shall be returned to the golf shop at times required by golf staff. We have installed the Visage GPS System on all of our golf carts. The Visage GPS provides the latest in HiDef Golf GPS Technology. The system shows the exact pin location and yardage to the hole, allows you to keep score and e-mail to yourself or friends, see how far you hit your last tee ball, send and receive messages with the Golf Shop, know where you are allowed to drive the cart, keep track of your pace of play, and know your location on the course in real time. This is a first class amenity for our members and their guests.
 
Tee Times, Chelsea and Green Fee Policies
Players must be ready to commence play at the time established by their starting time or lose their starting time. In the event of such loss, the players may not commence play until authorized by golf staff. The rules of the Chelsea tee time reservation system shall be honored, and no person shall use the membership number of another or other means to avoid any fees or the counting of plays in the Chelsea system.
 
Golf Etiquette, Care for the Courses, Pace of Play and Respect for Rangers
Golf is a game where courtesy and etiquette, as well as care for the golf courses, should always be observed. All golfers shall repair their ball marks on greens, sand their divots in fairways and rake their tracks before leaving a sand bunker. After finishing a hole, all golfers shall place the flag in the hole, leave the green area immediately and proceed to the next tee, waiting to mark scores at the next tee. All golfers shall be respectful of private property surrounding the golf course. Under no circumstances shall carts be driven on, or any shot played from, private property. All golfers shall maintain a pace of play that keeps them up with the group in front of them and abide the Club’s pace of play rules. Rangers and/or golf shop staff consistently monitor the speed of play and are required to enforce the Club’s pace of play rules for the enjoyment of the entire field. All golfers shall be obedient and respectful to the directions of the Club’s rangers, who are authorized to impose the following requirements.
First Warning - The group has fallen behind the group in front of them and has fallen behind the allotted time limit for their position on the course. The ranger will ask the group to catch up with the group in front of them or better their time.
Second Warning - The group has not improved their position. The ranger will approach the group and inform them of their second warning and that the next warning will require them to move to the next tee.
Third Warning - The group has been warned properly and has not improved their position. The ranger will escort the group to the next tee.
 
Use of the Fitness Center
Owners, transfer members, and guests shall abide the posted hours. Members and guests shall use fitness equipment in accordance with posted instructions and manufacturer’s recommendations, and shall not abuse or misuse such equipment. All users of the Fitness Center shall be responsible for determining that the use is consistent with their health, and the Club shall have no related responsibility. No smoking, glass or food of any kind is permitted in the Fitness Center. When completed with the use of any equipment, it should be wiped down with appropriate sanitary wipes. Children 14 years of age and under are not permitted to be in the Fitness Center.
 
Children 15 to 17 years of age may be in the Fitness Center only if accompanied by an adult Owner or transfer member. No radios, I-Pods or similar audio devices shall be used within the Fitness Center except with earphones.
 
Use of the Pickleball Facilities
The pickleball courts are for the sole use of Club members, transfer members and their guests.  Players and spectators must conduct themselves according to the Rules and Regulations of the Club at all times.  Normal etiquette and good sportsmanship are expected of all players and spectators.  Children under age 13 are only allowed on the pickleball courts with parental supervision.  Profanity of any type will not be tolerated.  Casual, comfortable clothing is acceptable.  Shirts and court shoes are mandatory. 
 
Courts are open 8:00am to 5:00pm.  A membership card is required for court access.  In an effort to minimize recreational noise associated with the game of pickleball, players may only use paddles included in the Approved Pickleball Paddle List. 
 
Smoking is not permitted on the courts.  Bikes must be parked in the bike racks. No riding of bikes on the pickleball courts is permitted. Motorcycles and motor scooters must be parked in the parking lot.  No skates, roller blades, skateboards or the like are permitted in the pickleball area.   Pets are not permitted on the Pickleball Facilities. 
 
Use of Club Swimming Pools (including neighborhood pools)
Pool hours are dawn to dusk unless otherwise posted by the Club. The Lodge pool will close at 5pm on evenings with entertainment. There will be no swimming permitted in the Clubhouse or Lodge pools during water aerobics classes. There is no lifeguard on duty, swimmers may use the pool at their own risk. Please note that all HP community pools are available for “open swim”. Members and guests may utilize any of the pools for “lap swim” but please be advised that “lap swim” does not have priority over other swimmers. The Club encourages all swimmers to be respectful of each other, and for lap swimmers to avoid ‘high volume’ hours. All swimmers should shower before entering pool or spa. In addition to the Florida Health Department rules that are posted at each pool and spa, violation of the HP Pool Rules can lead to loss of Club amenities.
 
Pool Rules Enforcement and Penalties
The Pool Monitor will observe all pool activities.
1.   If a rule violation is observed, the Pool Monitor will inform the person (s) of the pool rules. This constitutes a first verbal warning.
2.   If the violator does not cease the activity, or reacts negatively to the Pool Monitor, the pool monitor will immediately notify the Security Officer on duty.
3.   The Security Officer will respond to the area and inform the violator of the breach of pool rules and advise of the resulting penalty for non-compliance. This constitutes the second verbal warning.
4.   If the violator does not cease his/her actions, Management will impose the following penalties/restrictions.
OFFENSE #1: Owner/Transfer Member will incur a fifteen (15) day loss of all privileges/ amenities, including Golf, Tennis, Fitness, and use of the Lodge, Clubhouse and Activity Center and the scan pass(s) will be deactivated for 15 days.
OFFENSE #2: Owner/Transfer Member will incur a thirty (30) day loss of all privileges/ amenities, including Golf, Tennis, Fitness, and the use of the Lodge, Clubhouse and Activity Center, plus the scan pass(s) will be deactivated for 30 days.
• In the event that a Member, Transfer Member, or their guest violates the Rule which requires proper leak proof protection for any individual regardless of age who lacks the ability to control bodily functions, is broken and causes the pool to be closed, the Member will incur a 30 thirty day loss of all privileges/amenities, including Golf, Tennis Fitness, and the use of the Lodge, Clubhouse, and Activity Center, plus the scan pass(s) will be deactivated for 30 days.
As always, the Member has the right to a hearing by the Judicial Committee.
 
Use of Tennis Facilities
The tennis facilities are for the sole use of Club members, transfer members and their guests.  USTA rules will govern all play.  Posted tournament play and sanctioned League matches will have priority.    Players and spectators must conduct themselves according to the Rules and Regulations of the Club at all times. Normal tennis etiquette and good sportsmanship are expected of all players and spectators.   Profanity of any type will not be tolerated. Children under age 13 are only allowed on the tennis courts with parental supervision, with the exception of those taking junior clinics or private lessons.  All guests must be registered through the Tennis Pro Shop.  Anyone who is not a Member, transfer member, or outside associate member is considered to be a guest. The following penalties/restrictions will result due to the failure to register guests.
OFFENSE #1: Member will be charged double the normal guest fee.
OFFENSE #2: Member will not be allowed to bring guests for 30 days. 
OFFENSE #3: 30 day suspension of play, pending approval of the General Manager.
 
Courts may be closed during maintenance periods, which will be scheduled by the Director of Tennis. Courts are swept before 8:00am each morning.  Courts are not be used when nets are lowered.  Only the Directory of Tennis, or, in his absence, a member of the Tennis Pro Shop staff, may authorize raising the net for play. 
 
Smoking is not permitted on the courts.  Bikes must be parked in the bike racks. No riding of bikes on the tennis courts is permitted. Motorcycles and motor scooters must be parked in the parking lot.  No skates, roller blades, skateboards or the like are permitted in the tennis area.   Pets are not permitted on the Tennis Facilities. 
 
 
WARNING: ALLIGATORS AND OTHER NATIVE FLORIDA WILDLIFE MAY OCCUPY THE LAKES OR OTHER AREAS WITHIN HERITAGE PALMS. KEEP YOUR DISTANCE. They can be dangerous and should not be approached, frightened or fed. Please give them the respect they deserve. For all wildlife inquiries please contact CDD District Manager Cal Teague at 239-690-7100 Ext. 101, cteague@cddmanagement.com.
 

Safety has been an ongoing issue at the Lodge and this became very evident in the recent community survey. The Board asked the Safety Committee to study this situation and propose solutions. The first recommendation is to enforce the existing rules for the use of the club’s swimming pools, including the neighborhood pools. The General Manager recommended, and the Board approved the hiring of a Pool Monitor to assure the existing rules are enforced. Our members are good neighbors and we know they will comply with the pool rules once they are familiar with them. Unfortunately there will be some who think the rules do not apply to them, and for this reason penalties have been added to assure that the rules are complied with.

The Rules As They Currently Exist And Are Posted In Our Pools

  • Pool hours are dawn to dusk unless posted otherwise by the Club.
  • There is no lifeguard on duty, so swimmers use the pools at their own risk.
  • Bathing suits or proper bathing attire must be worn. Cut offs, ripped clothing and thongs are not considered appropriate swimwear.
  • Children under 16 must be accompanied and appropriately supervised by an adult, Owner, parent, or custodian.
  • Persons with open sores, cuts, or contagious diseases may not enter the pool or spa.
  • Diaper age children may not swim without swim diapers and proper leak proof swimwear.
  • No running, disturbing noises, or diving is allowed in pool areas.
  • No smoking, glassware, or food or drink is allowed in the pool or in pool deck.
  • All swimmers must shower before entering the pool or spa. 
  • No inflatable devices, including rafts, other than swimming aids and noodles are allowed in the pool.
  • Stereos, CD players, I-Pods, tablets, phones etc. may be played only with earphones.
  • Pool gates are to remain closed at all times. 
  • Pool chairs are first come, first served and are not allowed to be reserved with towels; all towels reserving pool chairs will be removed. 

New Rules Approved By The Board And Effective Immediately

  1. Children under 12 are not allowed in the spa.
  2. No throwing of any object, of any kind, including nerfs, in and around the pool area.
  3. No animals other than registered service animals are allowed, these are allowed only on the pool deck.
  4. No jumping or diving from the waterfall area or playing in and around the small overflow pool by the spa.
  5. Any individual, regardless of age, who lacks control of bodily functions, must use appropriate leak proof protection to access the pool.

Many of these rules are Florida Health Law mandates, and have been put into effect for specific safety reasons, and to assure that we do not have to shut down the pool this season, as we did twice last season, at great expense to the club, and loss of the pool to all its members.

Pool Rules Enforcement and Penalties
Pool Monitor will observe all pool activities.

  1. If a rule violation is observed, the Pool Monitor will inform the person (s) of the pool rules. This constitutes a first verbal warning.
  2. If the violator does not cease the activity, or reacts negatively to the Pool Monitor, the pool monitor will immediately notify the Security Officer on duty.
  3. The Security Officer will respond to the area and inform the violator of the breach of pool rules and advise of the resulting penalty for non-compliance. This constitutes the second verbal warning.
  4. If the violator does not cease his/her actions, Management will impose the following penalties/restrictions.


OFFENSE #1
Owner/Transfer Member will incur a fifteen (15) day loss of all privileges/amenities, including Golf, Tennis, Fitness, and use of the Lodge, Clubhouse and Activity Center and the scan pass(s) will be deactivated for 15 days. 

OFFENSE #2
Owner/Transfer Member will incur a thirty (30) day loss of all privileges/amenities, including Golf, Tennis, Fitness, and the use of the Lodge, Clubhouse and Activity Center, plus the scan pass(s) will be deactivated for 30 days.

VIOLATION OF RULE 5:
In the event that a Member, Transfer Member, or their guest violates Rule 5 and causes the pool to be closed, the Member will incur a 30 thirty day loss of all privileges/amenities, including Golf, Tennis Fitness, and the use of the Lodge, Clubhouse, and Activity Center, plus the scan pass(s) will be deactivated for 30 days. 

As always, the Member has the right to a hearing by the Judicial Committee.

These rules are consistent with Florida Health Laws and with all of the local country clubs. The rules will be enforced for your safety and protection, making this a safer season for all of our Members.

Please note: All HP community pools are available for “open swim”. Members and guests may utilize any of the pools for “lap swim” but please be advised that “lap swim” does not have priority over other swimmers. The Club encourages all swimmers to be respectful of each other, and for lap swimmers to avoid ‘high volume’ hours.